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Context-first AI designed to execute across your GTM engine,” alongside an abstract AI illustration.What is Agentic AI Posthttps://catmedia.ie/hubfs/Dublin%20HUG%20Updates%202026.gifDublin HUG Updates 2026Dublin HUG Updates 20262025-03-06https://blog.catmedia.ie/what-is-agentic-aihttps://catmedia.ie/hubfs/HUG%20OCT%202025%20-%2006%20Customer%20Agentmp4.mp4/medium.jpgDublin HUG: Setting up Your Customer AgentAre you ready to revolutionize your customer interactions with AI? In this video, Graham O'Connor, a product manager at HubSpot, provides an in-depth demo of the Breeze customer agent, showcasing its powerful capabilities and how to set it up on your website. Key takeaways from this video include: - **Introduction to Breeze Customer Agent**: Learn about this innovative AI agent designed to engage with your customers 24/7, answering their questions and qualifying leads without human intervention. - **Setup Process**: Discover the step-by-step guide on how to set up your customer agent, including selecting its personality, configuring training content, and deploying it across various channels like live chat, email, and social media. - **Testing and Optimization**: Understand the importance of testing your agent and refining its knowledge base to improve response accuracy, including how to handle human hand-offs for sensitive inquiries. - **Advanced Features**: Explore exciting features like API integrations that enable the agent to perform actions for customers, and the new CRM Data functionality that personalizes customer interactions based on their data. By the end of this video, you'll have a clear understanding of how to harness the Breeze customer agent to enhance customer experiences, streamline operations, and drive engagement. Join us and unlock the full potential of AI in your customer support strategy!https://catmedia.ie/hubfs/HUG%20OCT%202025%20-%2006%20Customer%20Agentmp4.mp41132nonoAIChatbotSetupHubSpotTrainingCustomerServiceAutomationAIIntegrationHubSpotCustomerAgenthttps://catmedia.ie/hubfs/Getting%20Real%20Value%20from%20Breeze%20AI%20-%20Webinar%20Recording%20-%20Final%20Version%20-%20CC-3.mp4/medium.jpgHubSpot Breeze Assistant demo for CRM teamsAre you curious about how AI can transform your team's productivity and strategy? Join us in this insightful session where we explore HubSpot's AI layer, Breeze, and its revolutionary capabilities for marketing, sales, and service teams. In this video, we will cover: - **Breeze Assistant**: Discover how this conversational AI expert provides tailored insights grounded in your CRM data, helping you draft content, analyze reports, and take action seamlessly. - **Breeze Agents**: Learn how AI-powered agents autonomously execute structured tasks, such as researching accounts and nurturing leads, saving your team valuable time and effort. - **Breeze Studio**: See how you can design and customize your AI workforce, creating assistants that embody your brand’s voice and knowledge, ensuring consistency and effectiveness across your organization. By the end of the session, you will understand the importance of context in AI operations and how Breeze bridges the gap between generic AI output and real business outcomes. You'll gain practical insights, including how to implement these tools in your own HubSpot portal, and actionable next steps that can be applied immediately. Don't miss this opportunity to revolutionize your team's approach to customer engagement and operational efficiency with HubSpot's AI capabilities. Tune in now and unlock the potential of AI in your business operations!https://catmedia.ie/hubfs/Getting%20Real%20Value%20from%20Breeze%20AI%20-%20Webinar%20Recording%20-%20Final%20Version%20-%20CC-3.mp42808nonoHubSpotCRMConversationalAIBreezeAIAIForBusinessCustomAIIntegrationhttps://catmedia.ie/hubfs/HubSpot%20Elements/CatMedia%20December%202019/Images/CAT-MEDIA-1.pngCAT-MEDIA-1CAT-MEDIA-1https://catmedia.ie/hubfs/south-dublin-chamber-logo.pngsouth-dublin-chamber-logosouth-dublin-chamber-logohttps://catmedia.ie/hubfs/spotlight%20thumbnail.pngspotlight thumbnailspotlight thumbnailhttps://catmedia.ie/hubfs/European_Commission-Logo.wine.pngEuropean_Commission-Logo.wineEuropean_Commission-Logo.winehttps://catmedia.ie/hubfs/CM%20Web%20Media%20Library%20v2.0/Asset-21.pngCat Media logoAsset-21https://catmedia.ie/hubfs/Dublin%20HUG%20Updates%202026.gifDublin HUG Updates 2026Dublin HUG Updates 2026https://catmedia.ie/hubfs/image-png-Feb-22-2026-06-42-21-0954-PM.pngimage-png-Feb-22-2026-06-42-21-0954-PMimage-png-Feb-22-2026-06-42-21-0954-PMhttps://catmedia.ie/hubfs/image-png-Feb-22-2026-07-09-06-3560-PM.pngimage-png-Feb-22-2026-07-09-06-3560-PMimage-png-Feb-22-2026-07-09-06-3560-PMhttps://catmedia.ie/hubfs/Microsoft%20PowerPoint%202026-02-22%2018-38-27-png.pngMicrosoft PowerPoint 2026-02-22 18-38-27-pngMicrosoft PowerPoint 2026-02-22 18-38-27-pnghttps://catmedia.ie/hubfs/SBCI-logo-white.pngSBCI-logo-whiteSBCI-logo-whitehttps://catmedia.ie/hubfs/BIRG.IR_BIG.D-50e59b76.pngBank of Ireland logoBIRG.IR_BIG.D-50e59b76https://catmedia.ie/hubfs/What%20is%20Agentic%20AI%20Post.pngHero graphic with the text “The Rise of the Agentic Customer Platform” and “What Is Agentic AI? 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In this insightful session led by Derek, a seasoned product manager at HubSpot, you'll get an exclusive sneak peek into the powerful new features designed to enhance your marketing efforts. Key topics covered in this video include: 1. **Campaign Associations**: Learn how to directly associate contacts, deals, and custom objects with your campaigns, eliminating cumbersome workarounds and enabling more accurate tracking and reporting of your marketing impact. 2. **Multi-Campaign Reporting**: Discover the newly introduced capability to analyze multiple campaigns at once, allowing you to view aggregated metrics and performance in one centralized dashboard. 3. **Automation Enhancements**: Explore the new automation features that will streamline your campaign processes, making it easier to engage with your audience. 4. **Integrating AI Tools**: Gain insights into how you can leverage your HubSpot marketing data with advanced AI tools like Claude and ChatGPT, enhancing your analytics and reporting capabilities. 5. **Live Demos**: Watch as Derek demonstrates the real-time application of these features within a HubSpot portal, illustrating how they can simplify your marketing workflow. 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